Publications
Annual reports
- 2024 Annual Report (4MB)
- 2023 Annual Report (5MB)
- 2022 annual report (4MB)
- 2021 annual report (3.7MB)
- 2020 annual report (4.8MB)
- 2019 annual report (3MB)
- 2018 annual report (1MB)
- 2017 annual report (2.37MB)
- 2016 annual report (2MB)
- 2015 annual report (4.55MB)
- 2014 annual report (5.60MB)
- 2013 annual report (2.50MB)
- 2012 annual report (2.06MB)
- 2011 annual report (2.24MB)
- 2010 annual report (1.44MB)
- 2009 annual report (1.26MB)
- 2008 annual report (1.42MB)
- 2007 annual report (1.64MB)
- 2006 annual report (1.32MB)
- 2005 annual report (1.27MB)
- 2004 annual report (718KB)
- 2003 annual report (820KB)
- 2002 annual report (1.03MB)
Annual Recycled Water Scheme reports
Annual Watermark brochure
We are committed to delivering the outcomes and performance that customers sought as part of the 2018 Price Review engagement process. Take a look at how we’re progressing annually.
Annual Water Outlook
Annual Water Outlook 2024 – Full document (3MB)
Annual Water Outlook 2024– One page summary (97KB)
Annual Water Outlook 2023 – Full document
Annual water quality reports
- Annual Drinking Water Quality Report 2023-24
- Annual Drinking Water Quality Report 2022-23
- Annual Drinking Water Quality Report 2021-22
- Annual Drinking Water Quality Report 2020-21
- Annual Drinking Water Quality Report 2019-20
- Annual Drinking Water Quality Report 2018-19
- Annual Drinking Water Quality Report 2017-18
- Annual Drinking Water Quality Report 2016-17
- Annual-drinking-water-quality-report-2015-16
- Annual Drinking Water Quality Report 2014-15
- Annual Drinking Water Quality Report 2013-14 (912 KB)
- Annual Drinking Water Quality Report 2012-13 (760 KB)
- Annual Drinking Water Quality Report 2011-12 (3 MB)
- DoH water quality report 2010-11 (1.05 MB)
- Water Quality Policy (41 KB)
- DoH water quality report 2009-10 (1.16 MB)
- DHS annual water report on drinking water quality in Victoria 2008-2009 (4.32 MB)
- DHS water quality report 2008-09 (918 KB)
- DHS water quality report 2007-08 (1.06 MB)
- DHS annual water quality report 2006-07 (626 KB)
Articles - archive
- Upgraded Candowie (220 KB)
- News Release Full article Westernport Water wins global accolade Bentley Be Inspired Award (82 KB)
- Securing Phillip Islands Water Future – Under Channel Pipeline using Horizontal Directional Drilling
- Water Supply Retrospective – Coast Article (190 KB)
- Water Quality with Westernport Water – Coast Article (227 KB)
- A new age in water management – Coast Article (286 KB)
- Fostering Biodiversity – Coast Article (251 KB)
- Challenges for a sustainable Island – Coast Article (456 KB)
Charters - Board & Committee
Charters - Customer
Climate change
Communications and Engagement
Corporate plan
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- Corporate Plan – 2025-30
- Corporate Plan – 2024-29
- Corporate Plan 2023-28
- Corporate Plan – 2022-2027
- Corporate Plan 2021 – 2026
- Corporate Plan 2020-2025
- Corporate Plan 2019-2024
- Corporate Plan 2017-22
- Corporate Plan 2016-2021
- Corporate Plan 2015-20
- Corporate Plan 2014-15
- Corporate Plan 2013-14
- Corporate Plan 2012-13
Gender Equality
Melbourne Supply system
- Desalination FAQ (75 KB)
- Desalination Water Quality Fact Sheet (2 MB)
Organisation chart
Permanent Water Savings Rules
Westernport Water – Model Water Restriction By-law 106 – 01042022 .pdf (488KB)
Permanent Water Savings Rules (137 KB).
Personal Privacy Charter
Reconciliation Action Plan
Reportable Gifts, Benefits and Hospitality Register 2023-24
Trade Waste
Trade Waste information – Fact Sheet
General Trade Waste Application Form
Non-Regulated Tariff Schedule Final 2023-24 – Including Trade Wate, Tankered Waste and Major Trade Waste.
Urban Water Strategy
Water conservation
- Model Water Restriction By-Law 106 (587 KB)
- Water smart gardens and home rebates scheme (1.07 MB)
- WaterMAP handbook (2.08 MB)
- Sustaining gardens in dry times (1.73 MB)
- Know your river – Bass River (1.6 MB)
- Bass River Fact Sheet (58 KB)
Water plan
- Water Plan 2013 to 2018 (2.58 MB)
- Bulk Entitlement Information (44 KB)
- Water Supply Outlook Nov 2015 (143 KB)
- Water Supply Outlook Nov 2013 (242 KB)
Policies
Child safety and wellbeing
Communications and Engagement Policy
Communications and Engagement Policy – Adopted 2024 (29 April 2024)
Complaints Management Policy
Conflict of Interest Policy
Customer Support Policy (Hardship and financial support)
Drinking Water Quality Policy
Environment Policy
Family Violence Policy
Gifts, Benefits and Hospitality Policy and Register
Model Water Restriction By-law 106
Westernport Water – Model Water Restriction By-law 106 – 01042022 .PDF Document (488 KB)
Privacy and Data Collection Policy - Adopted 2019
Public Interest Disclosures Policy - Adopted 2022
Sponsorship and Donation Policy
Legislations
Statement of Obligations (General)
Statement of Obligations (General) sets out a broad range of obligations and guiding principles applicable to all water corporations.
Statement of Obligations (Emission Reduction)
Statement of Obligations (Emission Reduction) sets out the obligations of all 19 water corporations in reducing their greenhouse gas emissions.
Forms
Multimedia Talent Release form
Online Forms
Acquittal form – Community Support Program
Application Form – Community Support Program
Asset Request Form
Billboard Sponsorship - Online Booking Form
Block Plan request – Online Form
Block Plan request – online form – $44.33 fee
Build Over Easement Request
Funding agreement form – Community Support Program
Hydration Station - Online Booking Form
Renter - Move In – Online Form
Renter - Move Out – Online Form
Report A Fault - Online Form
Request Tour
Update Details
Board Papers
Agendas
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- 17 November 2015
- 15 December 2015
- 16 February 2016
- 22 March 2016
- 19 April 2016
- 17 May 2016
- 21 June 2016
- 19 July 2016
- 18 October 2016
- 15 November 2016
- 15 December 2016
- 21 February 2017
- 18 April 2017
- 24 May 2017
- 20 June 2017
- 17 July 2017
- 14 August 2017
- 19 September 2017
- 28 September 2017
- 21 November 2017
- 12 December 2017
- 20 February 2018
- 19 March 2018
- 17 April 2018
- 15 May 2018
- 19 June 2018
- 17 July 2018
- 21 August 2018
- 7 September 2018 (Special)
- 18 September 2018
- 20 November 2018
- 11 December 2018
- 7 January 2019 (Special)
- 19 February 2019
- 16 April 2019
- 25 June 2019
- 27 August 2019
- September 2019
- November 2019
- December 2019
- February 2020
- March 2020 (Special)
- April 2020
- June 2020
- August 2020
- September 2020
- October 2020
- December 2020
- February 2021
- April 2021
- May 2021
- June 2021
- September 2021
- October 2021
- November 2021
- December 2021
- February 2022
- April 2022
- May 2022
- June 2022
- August 2022
- September 2022
- November 2022
- December 2022
- February 2023
- April 2023
- May 2023
- June 2023
- August 2023
- September 2023
- November 2023
- December 2023
- February 2024
- March 2024
- April 2024
- June 2024
- July 2024
- September 2024
- December 2024
- December 2024 – Out of Cycle
- February 2025
- March 2025
- April 2025
- May 2025
Meeting Overview
- 17 November 2015
- 15 December 2015
- 16 February 2016
- 22 March 2016
- 19 April 2016
- 17 May 2016
- 21 June 2016
- 19 July 2016
- 20 September 2016
- 18 October 2016
- 15 November 2016
- 15 December 2016
- 21 February 2017
- 18 April 2017
- 24 May 2017
- 20 June 2017
- 17 July 2017
- 14 August 2017
- 19 September 2017
- 28 September 2017
- 21 November 2017
- 12 December 2017
- 30 January 2018
- 20 February 2018
- 20 March 2018
- 17 April 2018
- 15 May 2018
- 19 June 2018
- 17 July 2018
- 21 August 2018
- 7 September 2018 (Special)
- 18 September 2018
- 20 November 2018
- 11 December 2018
- 7 January 2019 (Special)
- 19 February 2019
- 16 April 2019
- 25 June 2019
- 27 August 2019
- September 2019
- November 2019
- December 2019
- February 2020
- March 2020 (Special)
- April 2020
- June 2020
- August 2020
- September 2020
- October 2020
- December 2020
- February 2021
- April 2021
- May 2021
- June 2021
- September 2021
- October 2021
- November 2021
- December 2021
- February 2022
- April 2022
- May 2022
- June 2022
- August 2022
- September 2022
- November 2022
- December 2022
- February 2023
- April 2023
- May 2023
- June 2023
- August 2023
- September 2023
- November 2023
- December 2023
- February 2024
- March 2024
- April 2024
- July 2024
- September 2024
- December 2024
- December 2024 – Out of Cycle
- February 2025
- March 2025
- April 2025
- May 2025