Freedom of Information

Application and operation of Freedom of Information Act 1982

The Freedom of Information Act 1982 allows public access to documents held by government entities, which includes right of access to documents held by Westernport Water. A decision to release information is made by an authorised officer.

Members of the public wishing to obtain access to corporate documents are required to make their request in writing and pay the appropriate fee. In order for a request to be valid, it must be sufficiently clear to enable the documents sought to be identified.

An application fee of $29.60 will apply from 1 July 2019. A written request, outlining the documents required and enclosing the application fee, should be sent to:

Freedom of Information Officer
Westernport Water
2 Boys Home Rd
Newhaven Victoria 3925
1300 720 711

Further information regarding FOI or to lodge a request online

Part II Information Statement

We release a large amount of information for public access. This information statement as specified in the Act is designed to assist you in;

  • finding out about us;
  • see the types of information and records we create and publish on our website
  • see how we manage our FOI requests;
  • decide whether you need to make an FOI request.

The following four sections are identified within Part II Information Statement:

Statement 1 – Our organisation

Statement 1 – Our organisation

We are an efficient Water Corporation consistently providing cost-effective, safe and reliable products and services to the communities we serve, today and tomorrow.

Board of Directors

Management Team

Our Service Area

Our Organisational Chart

Statement 2 – Document types

Statement 2 – Document types

Westernport Water create a large number of documents and records in the course of its work.

We use a computerised records management system to manage our correspondence and documents.

We use online computer systems to manage our financial, human resource and other operational activities and plans relating to our water supply and wastewater responsibilities.

The types of documents we handle include:

  • policies, procedures, and guidelines
  • briefings and reports
  • registers and databases
  • correspondence
  • applications, permits, agreements, leases and licences
  • meeting records
  • financial records
  • audio visual material

Statement 3 – FOI arrangements

Statement 3 – FOI arrangements

Under the Freedom of Information Act 1982, members of the public have the right to request access to documents about the activities of Victorian government agencies and their personal affairs.

A Freedom of Information (FOI) request needs to be made in writing to the agency that holds the documents being requested.

For general information about FOI in Victoria visit the Office of the Victorian Information Commissioner’s website.

Statement 4 – Publications, policies and board papers

Statement 4 – Publications, policies and board papers

Westernport Water produces a wide range of publications. Many are available on the publications section of our main website.

In some cases, it is not possible to make our publications available as downloads.

Ask how you can obtain a copy.

We publish many of our internal rules, policies and procedures online.

There are also Board meeting agendas and summaries.

Click here> https://www.westernportwater.com.au/learning-centre/resources-support/forms-publications/