Water Treatment Team
Judged the best tasting tap water in Victoria

Westernport Water was recognised as having Victoria’s best tasting tap water at the recent Water Industry Operators Association of Australia (WIOA) 2021 Best Tasting Tap Water competition. Read more

Choose your water future logo
What do you want from your water provider?

We are keen to know what you have to say on the future of water services, water supply and water prices through a series of short online surveys.  Read more.

Find out how we are performing?

Westernport Water is committed to delivering the outcomes and performance that customers value. Our results are made available each year in the Annual Watermark.  Read our Media Release.

New members wanted
We’re inviting Aboriginal and/or Torres Strait Islander community members to be part of our Reconciliation Action Plan Working Group.
Provide guidance, knowledge and perspectives that contribute to improved outcomes for Aboriginal and/ or Torres Strait Islander people. Positions are paid.
To apply, give us a call on 1300 720 711 or send us an email to communications@westernportwater.com.au
Finding it hard to pay your bill?  We are here to help.

We know this is a tough time for many of our customers financially and we can help.

Our financial support programs provide tailored options to customers who are having trouble paying their water bill, including payment extensions, flexible payment options and assisting with concessions, access to financial assistance programs and government grants.

Need to get in touch?

The continued provision of reliable water and wastewater services is critical to the wellbeing of our community.

In line with actions being taken across water sector agencies, our Customer Service Centre, Depot Service Window and Reception Area at 2 Boys Home Road, Newhaven remain closed to the public.

Find out about the various ways you can get in touch with us.

Opening hours and arrangements will be subject to the latest public health advice from the Victorian Government.

We are committed to maintaining our services to our customers. Thank you for your patience during this challenging time.

Pay my bill

Everything you need to know about payment options, Direct Debit, Centrepay, Billpay, BPAY, payments by phone and in person.


Your new and exciting career in water is just around the corner! See what vacancies are on offer today.