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Water

At Westernport Water, we have access to a range of water sources and are committed to providing our customers and community with safe and reliable drinking water.

As a water corporation, we have regulatory responsibilities under the Water Act 1989 and related legislation. These responsibilities are:

  • applying and enforcing water restrictions and permanent water saving rules
  • administering approvals and conditions for matters such as trade waste, backflow prevention and some connections or works
  • protecting water infrastructure from unlawful interference or misuse
  • responding to suspected breaches of water-related rules and requirements within our service area

Water quality

We’re committed to producing safe, reliable and great tasting drinking water. Find out more on how we deliver safe drinking water… Read more

Water sources

Our water sources including Tennent Creek, Bass River, the Melbourne Supply System and the Corinella Aquifer… Read more

Our treatment process

Our water quality specialists treat and monitor drinking water 24/7 every day of the year, find out more about our water treatment process… Read more

Household water quality

From time to time there are a few temporary water issues experienced by customers.  Learn about common water issues here: Read more

Gippsland Who Does What in Water – 2025

Across Gippsland there are a number of Government agencies that work together to protect our catchments and waterways to manage water resources, supply and demand…Read

Annual Water Outlook Infographic – December 2025

The Annual Water Outlook provides an overview of water availability from 1 December to 30 November 2026, and includes information on water supply, water restrictions, water sources and the water outlook for the year ahead.

Enforcement

At Westernport Water, we have access to a range of water sources and are committed to providing our customers and community with safe and reliable drinking water.

As a water corporation, we have regulatory responsibilities under the Water Act 1989 and related legislation. These responsibilities are:

  • applying and enforcing water restrictions and permanent water saving rules
  • administering approvals and conditions for matters such as trade waste, backflow prevention and some connections or works
  • protecting water infrastructure from unlawful interference or misuse
  • responding to suspected breaches of water-related rules and requirements within our service area

Our regulatory approach is guided by the Water and Catchments Regulatory Framework, which supports consistent, transparent and fair regulation across Victoria’s water sector.

Report suspected non-compliance
If you want to report suspected water theft, misuse of water, breaches of water restrictions, unlawful interference with water infrastructure, or other suspected non-compliance, please contact us using westport@westernportwater.com.au or call 1300 720 711.

Water and Catchments Regulatory Framework