Downloadable forms for residential customers
If you require further help or would like to speak to one of our Customer Support Team members please call 1300 720 711.
Residential Customer Forms
- Direct Debit – application form
- Water & Sewer Concession – application form
- Residential Tenancy – moving in (online form)
- Residential Tenancy – moving out (online form)
- Residential Tenancy Notification Form .pdf
- Consideration for High Water Usage – application form
- Asset request form (online form)
- Asset Request form
- Water conservation plan for swimming pools and spas – application for exemption form
Downloadable forms for commercial customers
If you require further help or would like to speak to one of our Customer Relations Team members please call 1300 720 711.
Commercial Customer Forms
Forms for developers, property connections and more.
Please note you may need to lodge an application and pay a fee prior to commencement of works. All forms show the application fee payable and timeframes required to process your application. If you require further help or would like to speak to one of our Development Team members please call 1300 720 711.
Forms and applications for developers
Property connection applications
- Application for Sewer Connection 2019-20
- Application for Water Connection 2019-20
- Standard Conditions of Connection for Water Sewer and Class A Recycled Water
- Conditions of Connection to Water Supply
- As Constructed Drawing – Template
Gas Application – form currently unavailable online, please contact our Developments team on 1300 720 711
Assets forms and applications
Gas connections
• Gas Application – form currently unavailable online, please contact our Developments team on 1300 720 711
Forms for Plumbers.
Please note you may need to lodge an application and pay a fee prior to commencement of works. All forms show the application fee payable and timeframes required to process your application. If you require further help or would like to speak to one of our Customer Relations or Development Team members please call 1300 720 711.
Plumbers Forms
Application for Sewer Connection 2019-20
Application for Water Connection 2019-20
Credit Card Payment Request Form (for Plumbers only – must be included with sewer and water connection applications.)
Asset Request form – online form
As Constructed Drawing – Template
Build Over Request Form 2018-19
Commercial Customer Recycled Water Application Form – Tapping