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Customer Engagement

Expression of Interest

Essential Services Commission seeks customer feedback

The Essential Service Commission (ESC) has released a draft decision on Westernport Water’s proposed prices and services from 1 July 2018.

The ESC would now like to hear what you think and have planned a public forum on 23 January 2018, from 3.30 pm at the Cowes Cultural Centre, meeting room 1.

Register your interest for the forum by emailing water@esc.gov.au

If you are unable to attend, but would like to provide feedback, you can do it online, simply take the survey.

Let's Talk and Westernport Water logo

Let’s Talk

Let’s Talk is our community engagement campaign designed to help us understand customer and community perceptions, and open up an ongoing discussion around the quality and nature of our water and wastewater services.

Customer Advisory Group

The Customer Advisory Group represents the interests of Westernport Water’s customers on a range of issues including pricing, water quality, property development and planning issues, the environment and other business initiatives.

The group gauges the needs of the public and ensures Westernport Water fulfills its responsibility to its customers.