Publications
Annual reports
- 2018 annual report (1 MB)
- 2017 annual report (2.37MB)
- 2016 annual report (2 MB)
- 2015 annual report (4.55 MB)
- 2014 annual report (5.60 MB)
- 2013 annual report (2.50 MB)
- 2012 annual report (2.06 MB)
- 2011 annual report (2.24 MB)
- 2010 annual report (1.44 MB)
- 2009 annual report (1.26 MB)
- 2008 annual report (1.42 MB)
- 2007 annual report (1.64 MB)
- 2006 annual report (1.32 MB)
- 2005 annual report (1.27 MB)
- 2004 annual report (718 KB)
- 2003 annual report (820 KB)
- 2002 annual report (1.03 MB)
Annual Water Outlook - December 2017
Annual water quality reports
- Annual Drinking Water Quality Report 2017-18
- Annual Drinking Water Quality Report 2016-17
- Annual-drinking-water-quality-report-2015-16
- Annual Drinking Water Quality Report 2014-15
- Annual Drinking Water Quality Report 2013-14 (912 KB)
- Annual Drinking Water Quality Report 2012-13 (760 KB)
- Annual Drinking Water Quality Report 2011-12 (3 MB)
- DoH water quality report 2010-11 (1.05 MB)
- Water Quality Policy (41 KB)
- DoH water quality report 2009-10 (1.16 MB)
- DHS annual water report on drinking water quality in Victoria 2008-2009 (4.32 MB)
- DHS water quality report 2008-09 (918 KB)
- DHS water quality report 2007-08 (1.06 MB)
- DHS annual water quality report 2006-07 (626 KB)
Articles - archive
- Upgraded Candowie (220 KB)
- News Release Full article Westernport Water wins global accolade Bentley Be Inspired Award (82 KB)
- Securing Phillip Islands Water Future – Under Channel Pipeline using Horizontal Directional Drilling
- Water Supply Retrospective – Coast Article (190 KB)
- Water Quality with Westernport Water – Coast Article (227 KB)
- A new age in water management – Coast Article (286 KB)
- Fostering Biodiversity – Coast Article (251 KB)
- Challenges for a sustainable Island – Coast Article (456 KB)
Corporate plan
- Corporate Plan 2016-2021 (2.4 MB)
- Corporate Plan 2015-20 (1.0 MB)
- Corporate Plan 2014-15 (1.3 MB)
- Corporate Plan 2013-14 (1.3 MB)
- Corporate Plan 2012-13 (1.5 MB)
Charters - Customer
- Customer Charter Summary (538 KB)
- Customer Charter 2018-23 (344 KB)
- Trade waste customer charter (230 KB)
Customer Feeback
Customer newsletter - archive
- Autumn 2013 – The Ripple Effect – customer newsletter (1.74 MB)
- Summer 2011/2012 – customer newsletter (510 KB)
- Summer 2010/2011 – customer newsletter (2.86 MB)
- Autumn 2011 – customer newsletter (2.71MB)
Desalination & Melbourne pool supply
- Desalination FAQ (75 KB)
- Desalination Water Quality Fact Sheet (2 MB)
Hardship
Metering Policy
- Metering Policy – Adopted (363 KB)
Organisation chart
Permanent water savings rules
Permanent Water Savings Rules (137 KB).
Personal Privacy Charter
Recycled Water
Water conservation
- Water smart gardens and home rebates scheme (1.07 MB)
- WaterMAP handbook (2.08 MB)
- Sustaining gardens in dry times (1.73 MB)
- Model Water Restriction By-Law 105 (1.68 MB)
- Bass Coast Shire – Waterways local update
- Know your river – Bass River (1.6 MB)
- Bass River Fact Sheet (58 KB)
Water plan
- Water Plan 2013 to 2018 (2.58 MB)
- Bulk Entitlement Information (44 KB)
- Water Supply Outlook Nov 2015 (143 KB)
- Water Supply Outlook Nov 2013 (242 KB)
Water strategy
- Urban Water Strategy 2017 (1614 KB)
- Water Supply Demand Strategy 2012 (609 KB)
Policies
Conflict of Interest Policy
Gifts, Hospitality & Benefits Policy
Environment Policy
Draft Drinking Water Quality Policy
Family Violence Policy
Residential Hardship Policy
Forms
Forms
This section is currently under construction. Please contact the Communications Team on 1300 720 711.
Online Forms
Asset Request Form
Billboard Sponsorship Online Booking Form
Build Over Easement Request
Customer Advisory Group - Expression of Interest Form
Hydration Station Online Booking Form
Property Sewerage Plan Request Form
Report A Fault Online Form
Request Tour
Tenant Move In – Online Form
Tenant Move Out – Online Form
Update Details
Board Papers
Agendas
- 17 November 2015
- 15 December 2015
- 16 February 2016
- 22 March 2016
- 19 April 2016
- 17 May 2016
- 21 June 2016
- 19 July 2016
- 18 October 2016
- 15 November 2016
- 15 December 2016
- 21 February 2017
- 18 April 2017
- 24 May 2017
- 20 June 2017
- 17 July 2017
- 14 August 2017
- 19 September 2017
- 28 September 2017
- 21 November 2017
- 12 December 2017
- 20 February 2018
- 19 March 2018
- 17 April 2018
Meeting Overview
- 17 November 2015
- 15 December 2015
- 16 February 2016
- 22 March 2016
- 19 April 2016
- 17 May 2016
- 21 June 2016
- 19 July 2016
- 20 September 2016
- 18 October 2016
- 15 November 2016
- 15 December 2016
- 21 February 2017
- 18 April 2017
- 24 May 2017
- 20 June 2017
- 17 July 2017
- 14 August 2017
- 19 September 2017
- 28 September 2017
- 21 November 2017
- 12 December 2017
- 30 January 2018
- 20 February 2018
- 20 March 2018