Renter – Move In – Online Form


Owners, or their agent, are responsible for registering the details below on behalf of incoming renter(s) at least FIVE business days before the renter moves. Westernport Water will need unrestricted access to the water meter during this time.

If you are a renter you do not have to do anything when moving into a rental property. Your landlord or property manager will let us know you are moving in and give us your details so we can set up your account.  However, it is the renter’s responsibility to advise Westernport Water when vacating a rental property.

Renters cannot be registered with accounts that belong to an Owner’s Corporation/Dual Occupancy.

As of 1st November 2023, if a valid meter reading is not provided on the “Renter – Move In” form, a meter reading will be scheduled by Westernport Water and a fee will be incurred & charged to the property owner account. A valid read must be provided within 5 days of move in date & after previous renter vacates. This fee will be revised on an annual basis.


    If a meter reading has been taken, please complete the following:

    If a valid meter reading is not provided on this form a meter reading will be scheduled by Westernport Water and a fee on the owner’s account will be incurred.


    (Renter 1, please fill in ALL fields)


    (Renter 2, if applicable please fill in ALL fields)


    This information is important for the safety of our meter readers. Please note unrestrained dogs at a property require the renter to supply Westernport Water with their meter reading periodically.

    E-NOTICES (paperless billing)

    All new Westernport Water accounts for renters will be automatically enrolled for E-Notices (paperless billing), which is our preferred communication method as it has less impact on the environment.

    If your client would like to OPT OUT of E-Notices and receive water bills in the mail, please tick this box:


    As owner/agent of this property, we acknowledge that the renter has been advised that under Section 273 of the Water Act 1989, the renter is liable for the cost of water supplied to the property. The renter also understands that they must provide Westernport Water at least 48 hours notice of occupying or vacating a property. Failure to do so will make the renter liable for the cost of all water to the property until Westernport Water next reads the meter or the end of the billing period in which the vacating occurred – whichever happens first.

    Westernport Water uses this form to collect information, including personal information, from members of the public. The Corporation will use this personal information only for the purpose for which it is collected [or for an associated secondary purpose]. For further information please refer to Westernport Water’s Privacy Policy.