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Access and usage charges explained

Your bill is made up of a fixed component for water and wastewater access and a variable component that covers your water usage. Prices for the period 1 July 2020 to 30 June 2021 have been set in accordance with the Essential Services Commission’s Determination. The average residential customer account will increase by less than 0.8% in comparison to last year.

Access and usage charges 2020-21

By resolution of the Board, Westernport Water will adopt the following Access and Usage Charges for the period, 1 July 2020 – 30 June 2021.  This is in accordance with the Water Act 1989 and the pricing decision handed down by the Essential Services Commission.

Download a printable copy of the Westernport Water 2020-21 annual tariff approval

Please contact our Customer Relations Team on 1300 720 711 for enquiries.

Your access charges (fixed)

Your water and wastewater access charges allow us to maintain, upgrade and expand our water and wastewater networks so we can continue to provide you with high-quality drinking water and safe wastewater removal, treatment and disposal, now and into the future.

Water access chargeAUD $ per annum
Standard residential$393.97
Vacant land – connected$393.97
Vacant land – unconnected$196.97
Class A recycled water$28.02
Wastewater access chargeAUD $ per annum
Standard residential sewer access$609.23
Unconnected vacant land sewer access$305.15

Usage charges (variable)

This charge covers the amount of water used at your property, which is recorded by your water meter. We bill this per kilolitre (kl) of water used.

You do not pay a separate usage charge for sewage collected and removed from your property, this has been incorporated into the fixed charge.

Residential water usage charge (per kL)AUD $
Residential variable charge$2.0306
Standpipe variable charge$3.4052
Class A Recycled Water$1.1214
Commercial recycled water usage up to 5ML (per kL)$0.5455
Commercial recycled water usage 5ML+ (per kL)$0.4388

Miscellaneous charges

Water connection fee (per tapping)AUD $
Standard 20mm (wet)$354.55
Standard 20mm (dry)$281.17
Recycled tapping (all inclusive)$612.40
All other tapping sizesPrice on application
Wastewater connection fees (per connection)AUD $
Standard residential connection (including plan and as constructed)$195.57
All other connectionsPrice on application
Special meter read (per reading)AUD $
For property sales$61.66
Restrictor removal fee (per restrictor)AUD $
Residential (per removal)$67.30
Account history in excess of three yearsAUD $
Account and usage history$78.63
Information statement (per statement) AUD $
Standard (within five business days)$53.99
Priority (within 24 business hours)$108.03
Plan copies (per A4 page) AUD $
Block plan (of sewer connection or as constructed drawing) (per A4 page)$36.60

The Waterways and Drainage Charge is collected on behalf of Melbourne Water. It’s used to protect and improve the health of rivers and creeks in the Port Phillip and Westernport region. It also assists with drainage, flood protection and flood warning systems in rural and urban areas as well as urban development planning. Customers in rural areas are charged at a lower rate to reflect the reduced services provided compared to urban customers. Learn more at MelbourneWater.com.au/wwdc

The Waterways and Drainage Charge will appear each year in your first quarter bill. For the 2020-21 financial year, the Waterways charge is $57.28.

For more information about the charge, where it applies and the services and projects in your area, call Westernport Water on 1300 720 711 or visit the Melbourne Water website.