In 2022-23, we worked towards the customer commitments that you valued. Expand each section to learn more about how we performed:
Better tasting water
*A water quality event in the previous year caused customer satisfaction levels to drop to 66% in 2021-22. These issues have now been addressed.
Affordable and responsive services
* Despite a significant decrease from 2021-22, performance remains slightly over target.
Reliable water and wastewater services
A more sustainable community
|Number of community education engagements||24||17.9||7||> +22|
|Net Greenhouse Gas Emissions (CO2-e tonnes) produced*||6,611||5,973||6,704||< 5,974|
|Effluent reuse (%)*||18||29||12||> 25|