Westernport Water | Drinking water, recycled water and wastewater

Wishing you a safe, happy and relaxing festive season from everyone at Westernport Water

Our Customer Service Centre in Newhaven will be closed on declared public holidays. If you need us while the office is closed, our 24/7 faults and emergencies line is always available on 1800 249 090. Further information about our Festive Season Office Hours

Permanent Water Saving Rules

Everything you need to know

As we face more frequent droughts, reduced rainfall, and higher temperatures due to climate change, following these guidelines is more crucial than ever. Brush up on the 5 simple rules to avoid wasting water this summer. Read more...

What to do when moving

Westernport Water knows moving house can be a busy, exciting time. To help you through the process we have outlined what you need to do in order to transfer your water account when moving. Read more…

Customer portal

Customer Portal

Access & Usage Charges

Electronic Billing

Pay My Bill

Pay my bill

Everything you need to know about payment options, Direct Debit, Centrepay, Billpay, BPAY, payments by phone and in person.

Need help?

Financial support

Apply for a concession

Flexible payment options

Set up a direct debit

Alerts

Alerts

Alerts and Current Works

Report an Emergency

Information on planned works

Vacancies

Vacancies

Your new and exciting career in water is just around the corner! See what vacancies are on offer today.

Water Storage Levels

This week

73%
3238 million litres

More than last week
1%

Last week

Last Year

Report a Fault

If you have a fault with any Westernport Water water, wastewater, gas or other services, contact us on:

Business: 1300 720 711
Emergency: 1800 249 090

For non urgent matters:
 Email Us

We acknowledge Aboriginal and Torres Strait Islander Peoples as First Nations People and that the land, sea and water are of spiritual, cultural and economic importance. We recognise that we provide services on the traditional lands of the Bunurong Peoples of the Kulin Nation. The Bunurong Peoples have managed the resources on Millowl for thousands of years. We acknowledge them and their continued connection to this place, as we go about managing the water resources today.