Westernport Water conducts regular cleaning of water mains to maintain the high-quality of our drinking water.
Pipe cleaning is done using a technique known as air scouring, which involves injecting filtered pressurised air through the pipe to remove any naturally occurring sediment.
While air scouring is happening, water supply to customers in the area will be temporarily affected.
Interruption to water supply
Customers will be directly notified of work being done in their area, prior to any interruption.
A schedule will also be published on our Planned Works page
If possible, customers will be asked to turn their stop tap off at the water meter, prior to the time of commencement listed on the interruption notice.
When the water is back on
Customers may notice that the water is a little cloudy. This is caused by small pressurised air bubbles. This will resolve over time and is safe to drink.
Contact us
If you have special water supply needs or any questions about water mains cleaning, please contact our Customer Service Team on 1300 720 711.