Customer Assessment Panel – Code of Conduct 2026

This Code of Conduct outlines the expectations for the behaviour and ethical conduct of all members participating in the Panel to ensure a positive and constructive atmosphere. The Code of Conduct is the key tool to ensure that all members of the Panel act honestly and ethically, and that all members have a fair chance to be heard.

2024-25 Customer Assessment Panel – Assessment of our Performance

Annual Watermark

Take a look at our Annual Watermark brochure 2024-25 and learn about how we performed in the second year of our five-year plan (2023-28).

Page updated 16 June 2026