Concession

You are eligible for a State Government funded concession on your water and wastewater charges at your principal place of residence if you hold a:

  • Pensioner Concession Card
  • Health Care Card
  • Veteran Gold Repatriation Card.

For more information on the discount available for this year please visit the Department of Human Services.

How do I apply for concession?

Please complete a Water & Sewer Concession application form and return it to us for processing.  Alternatively you can call us on 1300 720 711 to request a form be mailed to you.

The annual state government concessions effective 1 July 2018 are:

Pension, health care card or veteran gold card rebateAustralian dollars $ per annum
Water and sewerage concession (max rebate)320.90
Single service concession (max rebate)160.45

Financial Assistance

Please click here to find out what other financial assistance we can offer you.

Hardship Brochure

Customers discussing their water bill