About payments and charges

Westernport Water’s pricing structures are set down in the Water Plan 2013 – 2018 (2.14 MB) and approved by the Essential Services Commission.

Payment options

Did you know that you can make periodic payments from your everyday banking account or from your credit card account? Call us on 1300 720 711 to make an arrangement on a date that suits you.

BILLPAY your account by presenting the account at any Australia Post office.
By mail by completing payment slip and return with your cheque in the resuable envelope or mail to Westernport Water, 2 Boys Home Road, Newhaven, 3925.
BPAY through your bank or credit union. Quote the biller code reference number located on the front of your account.
In person using cash, cheque, credit and Eftpos. Please present the account intact at any Australia Post office or at our office at 2 Boys Home Road, Newhaven, 3925.
By direct debit automatically to your everyday banking or credit card account. Call 1300 720 711 to have an application form sent to you or download an editable direct debit application form (934 KB).  Click here for a pdf copy of the direct debit form (pdf 82 KB)
By credit card by calling 1300 720 711 or click here to pay online now.
Use Centrepay to make regular deductions from your Centrelink payment. Centrepay is a voluntary and easy payment option available to Centrelink customers. Go to humanservices.gov.au/Centrepay for more information and to set-up your Centrepay deductions

Penalty interest

Please note that a penalty interest rate of 7.6% applies to overdue accounts.

For information on all our access and usage charges including miscellaneous and commercial charges, visit our Access & usage charges page.