Price Submission 2018-23
After a nine-month engagement program in which over 1,000 people, or over five per cent of all customers participated, the Price Submission has now been submitted to the Essential Services Commission for consideration.
The water price submission sets out our proposed prices, service standards and customer outcomes for the next five-year regulatory period.
Westernport Water is immensely proud of its customer engagement program, particularly the manner in which staff from across the business supported the process by facilitating discussions with the community around the key themes that customers wanted to talk about.
Ultimately, our customers have sought greater affordability, improved water quality, investment in the environment, and sustained performance through a focus on renewal activity.
Westernport Water’s Price Submission reflects customer expectations and is structured around four key outcomes:
• Reliable Water and Wastewater Services
• Better Tasting Water
• A More Sustainable Community
• Affordable and Responsive Services
Our submission is currently available on the ESC website.
Attn: 2018 water price review
Essential Services Commission
Level 37, 2 Lonsdale Street
Melbourne VIC 3000
How to provide feedback
The Essential Services Commission’s draft decision is open for feedback until 9 March 2018. Before the Essential Services Commission makes a final decision and issues a price determination, it invites interested parties to comment on the preliminary findings.