Access and usage charges – Residential customers
By resolution of the Board, Westernport Water has adopted the following Access and Usage Charges for the period, 1 July 2016 – 30 June 2017. This is in accordance with the Water Act 1989 and the pricing decision handed down by the Essential Services Commission.
Please contact our Customer Support Team on 1300 720 711 for any enquiries regarding fees and charges for our services.
Download our Access and Usage Charges Explained flyer by clicking on the link.
Download a printable copy of the Access and Usage Charges Card 2016-2017 by clicking on the link
|Water access charge||Australian dollars $ per annum|
|Vacant land – connected||$379.90|
|Vacant land – unconnected||$189.60|
|Residential water usage charge||Australian dollars $ per kilolitre|
|Block 1 Less than 33 kilolitres||$1.9558|
|Class A Recycled Water||$1.0570|
|Wastewater access charge||Australian dollars $ per annum|
|Vacant land – not connected||$293.89|
|Water connection fee (per tapping)||Australian dollars $|
|Standard 20mm (wet)||$329.00|
|Standard 20mm (dry)||$260.90|
|All other tapping sizes||Price on application|
|Wastewater connection fees (per connection)||Australian dollars $|
|Standard residential connection||$181.35|
|All other connections||Price on application|
|Special meter readings (per reading)||Australian dollars $|
|For property sales||$57.20|
|Restrictor removal fee (per restrictor)||Australian dollars $|
|Residential 20mm meter||$62.45|
|Account history in excess of three years||Australian dollars $|
|Account and usage history||$75.55|
|Information statement (per statement)||Australian dollars $|
|Standard (within five business days)||$50.10|
|Priority (within 24 business hours)||$100.25|
|Plan copies (per A4 page)||Australian dollars $|
Melbourne Water’s area of responsibility for the management of waterways, drainage and floodplains includes part of Westernport Water’s service area. The management of these waterways is funded through an annual property-based ‘waterways charge’. This charge affects property owners only and will be billed each year in the first quarter bill by Westernport Water on behalf of Melbourne Water.
The annual waterways charge is used to manage and improve waterways, drainage and flood protection within the Port Phillip and Westernport Bay catchment. Some of the works already undertaken by Melbourne Water include removal of non-indigenous trees along riverbanks, revegetating part of the Bass River and the building of seven street gardens in Church Street, Cowes.
The waterways charge will appear each year in your first quarter bill.
2016-2017 Waterways & Drainage charges and FAQ can be viewed or downloaded here.