Report a Fault or Emergency, call 1800 249 090

Report an Emergency

For all water and wastewater EMERGENCIES requiring IMMEDIATE ATTENTION, please contact us on:

1800 249 090

This is a 24-hour service, available every day of the year.

We respond to water and wastewater emergency faults 24 hours a day.

If you are experiencing problems with your service or suspect a leak, even if it’s on public land, contact us so we can look into the issue.

You can also phone this number if you see suspicious behaviour around our treatment plants, water storages or other property or infrastructure.

For registered, special needs customers – please call us on 1300 720 711 during office hours (Mon-Fri 8.30am-5pm), if you have any questions about our services.

Westernport Water uses this form to collect information, including personal information, from members of the public. The Corporation will use this personal information only for the purpose for which it is collected [or for an associated secondary purpose]. For further information please refer to Westernport Water’s Privacy Policy.