Westernport Water
 

Chloramination

Westernport Water is expanding its chloramination program to cover its entire service area after a very successful trial period in Dalyston, Kilcunda, Archies Creek, Corinella, Coronet Bay and Tenby Point.
 
Candowie Reservoir, which provides Westernport Water customers with drinking water, is surrounded by farmland and so stringent water treatment is necessary. Chlorine is normally added to the water as part of the process, but this can occasionally affect the taste and odour of the water.

With chloramination, a small amount of ammonia is added to the water just before the chlorine, which reduces the impact of chlorine and improves the water’s taste and odour. Chloramination also provides a longer effective disinfection period compared to a chlorine-only process.

Special needs customers, such as those who use dialysis machines or owners of aquarium fish should refer to our FAQ guide below. For more information, please contact Dean Chambers, Water Quality Officer on 1300 720 711.
 
Chloramination FAQ (66 KB)