Payments / Charges
Payments can be made via:
In person using cash, cheque, credit card and Eftpos.
Please present your account intact to any Australian Post office or at Westernport Water located at 2 Boys Home Road, Newhaven
Internet using credit card or direct debit by visiting www.postbillpay.com.au 
Billpay code: 0847 Reference Number: as shown on bill
Telephone using Credit Card or Direct Debit. Call 1300 720 711 between 8:30am and 5:00pm Monday to Friday
Mail - complete the payment slip and return with your cheque to: Westernport Water, 2 Boys Home Road Newhaven 3925
BPAY using Credit Card or Direct Debit. Contact your bank to arrange for BPAY.
To use BPAY please quote the Biller code and Reference Number shown on bill.
Periodic Payments from your everyday banking account or from your credit card account - call 1300 720 711 for an application
Payment difficulty
We have a range of alternate payment options available to assist you if you are experiencing difficulty in paying your account.
Please call 1300 720 711 for a confidential discussion on these options.
Residential Hardship Policy
We recognise that anyone may experience times of financial hardship and we extend our hardship policy to those who have the intent,
but not the capacity to pay.
To view our Residential Hardship policy click here or call 1300 720 711 for a confidential discussion.
Concessions
You are eligible for a state government funded concession on your water and wastewater at your principal place of residence if you hold a Pensioner Concession Card, a Health Care Card or a veteran Gold Repatriation Card.
For details on concession entitlements please contact us on 1300 720 711.
Access and Usage Charges & Miscellaneous Fees 2008 - 2009
Westernport Water has adopted by resolution of the Board, the following tariffs and charges within its district for the period 1 July 2008 - 30 June 2009.This is in accordance with Section 260 of the Water Act 1989 and the pricing decision handed down by the Essential Services Commission.
Access and Usage Charges
|
Water Access Charge (per annum) | |
|
Standard Residential |
$288.33 |
|
Vacant Land - Connected |
$288.33 |
|
Vacant Land – Not Connected |
$215.97 |
|
Non-residential – 20mm |
$288.33 |
|
Non-residential – 25mm |
$519.03 |
|
Non-residential – 32mm |
$980.61 |
|
Non-residential – 40mm |
$1788.09 |
|
Non-residential – 50mm |
$3201.27 |
|
Non-residential – 65mm |
$6373.74 |
|
Non-residential – 80mm |
$11045.97 |
|
Non-residential – 100mm |
$19871.25 |
|
Non-residential – 150mm |
$45799.44 |
|
Residential Water Usage Charge (per kilolitre) | |
|
Block 1 : Less than 33 kilolitres |
$1.1765 |
|
Block 2 : 33 – 108 kilolitres |
$1.4095 |
|
Block 3 : Greater than 108 kilolitres |
$1.8153 |
|
Non-Residential Water Usage Charge (per kilolitre) | |
|
Flat rate per kilolitre |
$1.2814 |
|
Wastewater Access Charge (per annum) | |
|
Standard Residential |
$438.15 |
|
Vacant Land – Not Connected |
$221.97 |
|
Non-Residential |
$438.15 |
|
Non-Residential cistern charge |
$159.15 |
|
Tankered Waste (per kilolitre) | |
|
Per kilolitre charge |
$32.90 |
Miscellaneous Charges
|
Water Connection Fees (per Tapping) | |
|
Standard 20mm (Wet) |
$274.60 |
|
Standard 20mm (Dry) |
$217.80 |
|
All other tapping sizes |
P.O.A* |
|
Restrictor Removal Fee (per removal) | |
|
Fee for the removal of a water restrictor |
$52.15 |
|
Account History In Excess of 3 Years | |
|
Account and Usage History |
$63.10 |
|
Wastewater Connection Fees (per Connection) | |
|
Standard Residential Connection |
$151.50 |
|
All other connections |
P.O.A* |
|
Information Statements (per Statement) | |
|
Standard (within 5 business days) |
$41.90 |
|
Priority (within 24 business hours) |
$83.70 |
|
Plan Copies (per A4 page) | |
|
Block Plan |
$28.40 |
*Price on Application
Water meters are normally read three times per year and accounts issued in July, November and March.
Penalty interest rate of 12% applies to overdue accounts.
Accounts are payable 28 days from the date of issue.