Faults, emergencies, contact, customer alerts

Current Westernport Water alerts for customers

Alert details	Location	Customer advice
Customers calling the Westernport Water FAULTS & EMERGENCY number (1800 24 90 90) may experience delays or problems connecting to an operator. Should your call be diverted to a message service - please leave a brief message of the fault or emergency and your contact details. A customer service officer will contact you as soon as possible. Westernport Water apologises for the inconvenience to our customers.

If you have an emergency with any Westernport Water water, wastewater, gas or other services, contact us on:

In an Emergency customers can call 1800 24 90 90. This is a 24-hour service, every day of the year.

For registered, special needs customers - please do not hesitate to call Westernport Water on 1300 720 711 during office hours, if you have any questions about our services.

If you have a fault with any Westernport Water water, wastewater, gas or other services, contact us on:

During normal business hours call us on 1300 720 711
Email westport@westernportwater.com.au
Fax 03 5956 4101

Out of office hours, in an emergency customers can call 1800 249 090. This is a 24-hour service, every day of the year.

If you need to contact us to discuss Westernport Water water, wastewater, gas or other services, contact us on:

We are pleased to help you in any manner regarding our services – call us on 1300 720 711
Email westport@westernportwater.com.au
Fax 03 5956 4101

Newhaven Office
Our office is open Monday to Friday 8:30am to 5:00pm (except public holidays)
Call us on 03 5956 4100 or, visit us at 2 Boys Home Road, Newhaven, 3925

For a full list of Westernport Water services, visit the Services pages.